Health Support Services

“The ‘i’ in illness is isolation and the crucial letters in ‘wellness’ are we.”

Refugees and humanitarian entrants often spend months or years living in refugee camps, before arriving in Australia. Unfortunately, these conditions can have a negative impact on these individuals’ overall physical, mental and emotional health, including contracting illnesses and sustaining injuries. This is where Refugee Health Services can help clients quickly access the necessary health care they need.

Bringing together the best professionals for our clients

Health Support Services is a holistic program that enables people from refugee, humanitarian and migrant backgrounds to access specialised health and health-related services.

The program’s overall aim is to improve service delivery models by bringing together the highest quality professionals in the health field to better integrate overall services.


How does the Program work?

Melaleuca Australia is the designated Refugee and Migrant Health Coordinator for the Northern Territory. Our nurses are qualified Registered Nurses who work closely with general practice clinics and hospitals, in accordance with the Australian Health Guidelines, to build stakeholder capacity and ensure increased access to services for our clients.

As the Refugee and Migrant Health Coordinator, our role is intrinsically diverse and involves the following responsibilities:

  • Coordinating a range of services including client referral triaging, monitoring, health professional capacity building, and primary health coordination
  • Primary health care workforce development within the context of Refugee and Multicultural Health
  • Improving refugee and migrant client health literacy through delivery of health promotion workshops, creation of resources, and education
  • Gathering, responding and communicating the health needs of refugee and migrant clients
  • Contributing to and influencing multicultural health policy development and research priorities
  • Liaising with Centre for Disease Control Darwin and various other government departments.


The benefits of our holistic service model

Using a holistic model allows us to deliver these important health services efficiently and effectively. It enables us to connect with Melaleuca Australia’s existing refugee and migrant services and the humanitarian services sector. Our focus on the whole person means that, when we work with individuals, we can seamlessly link them with services that support their physical, mental, emotional and social needs.


Any queries?

For more information about Health Support Services, please contact us on 08 8985 3311 or at